For the 24h medical service contact the Reception in case of an emergency.





On request. The staff is multilingual (English, French, Spanish and Russian). We welcome children who are older than 12 months. The maximum number of children managed per single nanny is 2 for children aged 4 to 11.



Pet Friendly Service


Application of a supplement of € 20 valid for the entire stay for sanitizing and cleaning the room.


Massage reservation


Qualified and experienced staff will join you in your room for an hour or two for a massage that will not disappoint your expectations.



Car rental


We will be happy to assist you in case you want to rent a car with guaranteed service with delivery directly to the hotel or booking and collection of the car at the car rental office in the center, about 350 meters on foot or at the Florence airport just 6 km away, or alternatively in 15 minutes by taxi.



Scooter rental


In order to make your exploratory experience as original as possible, we will be happy to assist you with scooter rental, extending your Chianti Tour to Florence (travel time 45 minutes, about 40 km), or starting from the center of Florence. southwards pushing you to the heart of the Chianti Classico (travel time 45 minutes about 40 km).



Bike rental


We remain at your complete disposal if you want to rent a bike to discover the wonders of our city.



Cooking class


There are many possibilities to organize, according to your tastes, cooking classes both in Florence and in Chianti: pasta, pizza, ice cream …





Service is available from Monday to Saturday with collection by 09:00 and delivery by 20:00 on the same day. Service not available on Sunday and bank holiday.